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Civil Service Reform

Posted by: , Posted on: - Categories: Examples & Findings, Open Innovation Team

People often ask for more information on the kind of work we do so we like to share a bit more detail here on the blog when we’re able to. One interesting set of projects we delivered recently looked at Civil Service reform and involved the following: 

  • A short slide pack with expert views on what the Civil Service should look like in 2030
  • A longer slide pack with expert views on the evolving relationship between the citizen and the state
  • A set of case studies summarising civil service reform efforts elsewhere in the world
  • Meetings and workshops to help colleagues understand and engage with the points we’re sharing with them

It can sometimes be difficult to understand the impact of our work, often because it comes at an early stage of the policy development process, so we always try to gather feedback from colleagues about how useful it’s been. Happily, our work on civil service reform received lots of praise.  

The process was highly collaborative which meant that OIT were able to tailor the international case studies exactly to our needs. Not only were they extremely high quality, but, we also used some of their insights for work outside the autumn publication. The work on evaluation units in the US and Canada was particularly useful for making the case for a new Evaluation Task Force, which has been announced in the Spending Review and we're in the process of developing the blueprint for now.

Civil Service Reform Team, Cabinet Office


The output was generous and well-informed. The service was attentive and considerate of our team's other pressures.

Civil Service Reform Team, Cabinet Office

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